The Five Dysfunctions of a Team

Overview:

“The Five Dysfunctions of a Team” is a best-seller & distinguished team building model developed by the famous Patrick Lencioni. It is considered now the world’s most definitive source on practical information for building teams.

In his model, Lencioni outlined reasons for teams’ dysfunctionality to 5 main reasons:

Dysfunction #1: Absence of Trust: The fear of being vulnerable with team members, which prevents the building of trust among them.

Dysfunction #2: Fear of Conflict: The desire to preserve artificial harmony, which suffocates the occurrence of productive ideological conflict.

Dysfunction #3: Lack of Commitment: The lack of clarity or buy-in, which prevents team members from making decisions they will stick to.

Dysfunction #4: Avoidance of Accountability: The need to avoid interpersonal discomfort, which prevents team members from holding one another accountable.

Dysfunction #5: Inattention to Results: The pursuit of individual goals and personal status in a way that erodes the focus on collective success.

Finding ways to avoid and build the healthy counter-acts of the above dysfunctions in a highly engaging, thought-provoking, and interactive learning experience is the objective of this workshop.

Course Roadmap and Methodology:

Three components are the main highlights of this workshop:

The Team Assessment: teams get the chance to see where they stand from the five dysfunctions within their teams.

The Team Book: “The Five Dysfunctions” workshop is application & action-planning based workshop. The “Team Book” will be the compilation of all team findings and agreements that are generated throughout the workshop.

The Five Modules: a powerful, research based, & memorable hierarchy on what it takes to build and be part of a highly performing team

Course Outline:

The workshop content is covered through five learning modules tackling the five dysfunctions:

• Trust
  • Vulnerability Based Trust; building the capacity to be open and transparent with team members
  • The Fundamental Attribution Error: personal responsibility versus the blame game in interpersonal interactions
• Conflict:
  • Personality profiling & conflict – self assessment
  • The four obstacles to effective conflict management
  • The conflict management model
  • The conflict norming exercise – team ground rules for effective conflict management

• Commitment:
  • The two keys to commitment: clarity & buy-in
  • Thematic goal setting for increasing commitment
  • Team thematic goal setting exercise
• Accountability:
  • Commitment versus accountability
  • The personal credibility bank account
  • The team accountability exercise
• Attention to Results:
  • The four distractions to achieving results
  • Team score-board tool for tracking progress
  • Action planning

Workshop Duration: One Day

Number of Participants: Up to 20