Overview:

Effective & prompt problem solving & decision making are essential skills for any competent manager in this complex & rapid world.

“Problem Solved, Decision Made” is an intensive course that tackles the topic from its different dimensions; tackling the process side as well the personal side, leaving the attending manager with a comprehensive roadmap on how to take this skill further.

Course Roadmap & Methodology:

“Problem Solved, Decision Made” is an assessment & techniques based workshop:

1.     The Problem-Solving Style Inventory: an assessment that helps attending managers get the chance to explore their natural pattern in PSDM, its strengths, and potential challenges

2.     Techniques:

Together with the simplex process to problem solving and decision making, on the second day, “The Back of the Napkin” technique will be introduced, taking participants to a totally innovative yet engaging and effective technique to solving problems and making decisions

Course Outline:

·         Defining Creative Problem Solving

·         You, The Problem Solver

o   Re-productive thinking vs. productive thinking

o   Barriers to creative problem-solving

o   Fundamental Qualities of Creative Problem Solvers- Self-assessment

o   Find out your problem-solving style-Self-assessment

·         Your Problem-Solving Toolbox- tools for solving simple, & on the job problems

o   Types of problems

o   The Simplex Problem-Solving Process:

§  The Problem- problem definition

§  Solutions generation- generating creative alternatives

§  Solution selection- Grid Analysis Tool

§  Solution Implementation-action planning & barriers to implementation

·         Application: The Problem-Solving Simulation- “Who Robbed the Bank”?

Back of the Napkin:

In this international bestseller, Dan Roam reveals that everyone is born with a talent for visual thinking, even those who swear they can’t draw. And he shows how thinking with pictures can help you discover and develop new ideas, solve problems in unexpected ways, and dramatically improve your ability to share your insights.

Workshop Duration: Two Days

Number of Participants: Up to 20 participants